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Celebrating 15 Years!

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Get In Touch

Connect with our game development team. We're here to bring your gaming visions to life with cutting-edge Korean gaming innovation.

Contact Information

Multiple ways to reach our international gaming development team. From London headquarters to our Busan innovation hub.

London Headquarters

Ghoudierd Game Development Ltd

142 Tottenham Court Road
Fitzrovia, London W1T 7AB
United Kingdom

Monday-Friday: 9:00-18:00 GMT

Busan Innovation Hub

Korean Gaming Innovation Center

123 Digital Innovation District
Sejong-daero, Busanjin-gu
Busan 47267, South Korea

Monday-Friday: 9:00-18:00 KST

Team Availability

London Office Online
Busan Office Online
Weekend Support Limited

Connect With Us

Send Us a Message

Have a game development project in mind? Want to provide feedback? Or just want to say hello? We'd love to hear from you.

Your information is secure and will never be shared with third parties.

Support & Assistance

Need help with our games or have technical questions? Our support team is here to assist both Korean and international users.

Our support team is available during business hours to assist with all gaming development inquiries and technical support.

London Office Hours

Monday - Friday: 9:00 AM - 6:00 PM GMT

Response time: Within 24 hours

Busan Office Hours

Monday - Friday: 9:00 AM - 6:00 PM KST

Response time: Within 24 hours

For urgent technical issues outside business hours, please use our emergency contact protocol.

We handle a wide variety of support requests to help both developers and gamers:

  • Technical integration support
  • Game development consultation
  • Platform compatibility issues
  • API documentation support
  • Performance optimization
  • Cross-platform deployment
  • Game testing protocols
  • Custom game features

We prioritize support requests based on urgency and complexity:

Critical Issues (2-4 hours)

Game-breaking bugs, security vulnerabilities, or production system failures

High Priority (24 hours)

Feature requests, integration questions, or performance issues affecting users

Standard Requests (48 hours)

General inquiries, documentation questions, or non-urgent feature requests

Our structured approach ensures efficient resolution of technical issues:

  1. 1

    Initial Assessment

    Support team categorizes and prioritizes your request

  2. 2

    Technical Investigation

    Senior developers analyze the issue with our gaming infrastructure

  3. 3

    Solution Development

    Custom solution created based on your specific gaming requirements

  4. 4

    Follow-up Support

    Continued assistance to ensure successful implementation

Access our comprehensive community resources for self-service support:

Developer Documentation

  • • API Reference Guides
  • • Integration Tutorials
  • • Best Practices Manual
  • • Code Examples Library

Community Forums

  • • Technical Discussion Boards
  • • Developer Q&A Sessions
  • • Game Development Workshops
  • • Korean Gaming Community Hub

All documentation is available in both English and Korean to support our international developer community.

Emergency Technical Support

For critical game-breaking issues that require immediate attention outside business hours.

Critical Issues

  • • Production system failures
  • • Security vulnerabilities
  • • Data corruption incidents
  • • Complete game functionality loss

Emergency support available 24/7 for critical production issues only.